Credit Corp Ltd (ASX: CCP) has undisclosed privacy issues -Credit Crop says the law is on its side, and it is permitted to access private phone numbers to interrogate anyone , not just debtors. in furtherance of its business

by Ganesh Sahathevan 

 

In the weeks before Christmas this writer received a call from a person who did not identify herself, and refused to say how she got my number.  She went on however demanding details about another person who I do not know. After much questioning the caller told me that  I was being contacted because that person  and I share the same apartment block  address. 

The call was then passed on to someone else who also refused to say where he was calling from, and then agreed to identify his company only if I promised to provide the information provided. I did not and he then reluctantly admitted that he was calling on behalf of the ASX listed debt collector, Credit Corp Ltd (ASX: CCP).

Credit Corp's representatives  were  aggressive in their approach, refusing to  to say  how and from whom  my contact details were obtained. 

Credit Corp were not pursuing this writer on behalf of a client, and Credit Corp's representatives insisted that they had a legal right to information about me, and to  demand the information requested.

The callers refused to say how and from whom they obtained my contact details and it was only when I complained directly to Credit Corps Chairman, Board and Chief Executive that I received an explanation in writing, in which Credit Corp  named another company,iD4me as its source. Credit Corp says iD4me collects data by consent but this is false, for this writer cannot ever recall being contacted by iD4me.

It is obvious that Credit Corp has exposed itself to liability for breach of privacy as as result of its aggressive approach to debt collection. The ASX and its investors have not been informed of this quite significant risk.

  

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